Customer Service

Solution for your problems from our experts

Spare parts

Our warehouse capacity, the high level of flexibility of our production sites and the dense logistics network ensure you get your spare parts in the shortest possible time

Service hotline

Solution for your problems from our experts


Upgrading of your injection moulding machine to adapt to your technical requirements


Service fan training

Comprehensive training of your personnel is important to ensure optimum utilization of your Sumitomo (SHI) Demag machine. We offer efficient and inexpensive training in small groups for your technicians, machine setters and operators. Interested in new materials, the latest market trends, machine handling or processing techniques? Our workshops and training courses will address them all. You can attend at one of Sumitomo (SHI) Demag`s service centers or ask for on-site training.


For English courses in Schwaig or Wiehe (Germany) please contact

Mrs Karola Schmid
Phone: +49 911 5061 444
Fax: +49 911 5061 96444
E-mail: training‎@‎

Your contact

Karola Schmid


Phone +49 911 5061 444
Fax +49 911 5061 96444

Send email