Customer Service

Solution for your problems from our experts

Spare parts

Our warehouse capacity, the high level of flexibility of our production sites and the dense logistics network ensure you get your spare parts in the shortest possible time

Service hotline

Solution for your problems from our experts


Upgrading of your injection moulding machine to adapt to your technical requirements

Retrofits and extended functions

Please give the number and designation when making an enquiry. The Sumitomo (SHI) Demag service team will check the feasibility of the enquiry and send you an offer as quickly as possible. For functions, function extensions and requirements not specified here please contact your Sumitomo (SHI) Demag service team directly.